Privacy policy

Data protection on the arvato direct services Gütersloh GmbH Web site
Protecting our users‘ personal data is an important concern for arvato direct services Gütersloh GmbH. All arvato direct services Gütersloh GmbH activities on the Internet conform to European Union requirements and the GBDe recommendations issued in September 2001. In addition, arvato direct services Gütersloh GmbH  complies with the laws of the Federal Republic of Germany concerning data protection and data security. This privacy policy governs the treatment of any information gathered on you by arvato direct services Gütersloh GmbH when you visit our Web site.

Collection and processing of personal data
The term personal data refers to information that identifies you, such as your name, your e-mail address or your postal address. arvato direct services Gütersloh GmbH does not record such data unless you specifically provide it, for example when you order informational materials.

Use and disclosure of personal data
arvato direct services Gütersloh GmbH uses your personal data only for purposes of technical Web site administration, to provide you with access to special information or for other communications with you. arvato direct services Gütersloh GmbH will neither  disclose your personal data to third parties nor use such data in any other way. The employees of arvato direct services Gütersloh GmbH are bound to respect the confidentiality of your data.

Freedom of choice
You control the information  about yourself that you provide to arvato direct services Gütersloh GmbH. If your personal information changes (e.g. zip code, e-mail, postal address), please e-mail arvato AG at info@arvato.de so that we can update or correct your personal data.

Automatically recorded information
When you access the arvato direct services Gütersloh GmbH Web site, general non-personal information (Internet browser used, number of visits, average time spent on site, pages viewed) is recorded automatically. This information is used to make our Web site more appealing and to improve its content and functionality. No further use is made of your data in this case, nor are they made available to third parties.

Cookies
Cookies are tiny files that are temporarily stored on your hard drive, enabling us to recognize your computer the next time you visit our site. We use cookies exclusively to collect information concerning the use of the arvato direct services Gütersloh GmbH Web site.
Cookies contain no personally identifiable data, so the protection of your privacy is ensured. Depending on your settings, your Internet browser  may automatically accept cookies. However, you may change your browser settings at any time and choose to access the arvato direct services Gütersloh GmbH Web site without accepting cookies.

Security
arvato direct services Gütersloh GmbH takes great care to protect your personal data from loss, destruction, corruption, tampering and unauthorized access. It goes without saying that we adhere to the statutory provisions of the Federal Republic of Germany with regard to data protection.

Minors
arvato direct services Gütersloh GmbH strongly advises all parents and guardians to teach their children how to handle their personal data on the Internet in a safe and responsible manner. Minors should not provide any personal data to the arvato direct services Gütersloh GmbH Web site without the permission of their parent or guardian. arvato direct services Gütersloh GmbH will never knowingly collect personal data from minors, use it in any way or disclose it to third parties without permission.

Links to other Web sites
This statement on privacy protection applies to the www.arvato-e-commerce.com Internet presence of arvato direct services Gütersloh GmbH. The Web pages involved may contain links to other providers within and outside of arvato direct services Gütersloh GmbH which are not covered by this privacy protection statement. When you leave the arvato direct services Gütersloh GmbH Web site, we recommend that you read carefully the privacy statements of any Web site that collects personal data.

Right to information
If you have questions about how your personal data are handled, please feel free to contact our privacy policy officer:
Bertelsmann AG/arvato AG
Corporate Data Protection
Norbert Brinkschneider
Carl-Bertelsmann-Str. 270
33311 Gütersloh
E-mail: norbert.brinkschneider@bertelsmann.de

Upon request you will receive information – in writing and pursuant to applicable legislation – regarding  which of your personal data, if any, have been collected by arvato direct services Gütersloh GmbH through its Web sites.

Notification of changes
Notification of any changes in our privacy policy will be made through this privacy statement, our homepage and any other venue we deem appropriate.